Last updated: 09.04.2025
tkd - the kreative duo OG (“we,” “our,” or “us”), located at Spallartgasse 23/9 1140 Vienna | Austria, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website https://www.thekreativeduo.com/ (the “Site”).
1. Data Controller
For the purposes of the General Data Protection Regulation (GDPR), tkd - the kreative duo OG is the Data Controller.
Contact email: hello@thekreativeduo.com
2. Data We Collect
- Contact Information: Information you provide via our Tally Forms, such as name, email address, phone number, and any other details you submit voluntarily.
- Usage Data: Technical information collected automatically through cookies and analytics tools (e.g., IP address, device and browser type, pages visited, timestamps, and interactions with the Site).
3. Purpose and Legal Basis for Processing
- To respond to inquiries submitted via forms (Consent / Legitimate Interest).
- To operate, secure, and improve the Site, including analytics and performance monitoring (Legitimate Interest).
4. Third-Party Services
We use the following third-party processors/controllers, which process personal data in accordance with their own privacy policies:
- Webflow — Website hosting.
- Tally Forms — Form collection and submission handling.
- Google Analytics — Website analytics.
- Microsoft Clarity — Session and user interaction analytics.
5. Cookies and Tracking
Our Site uses cookies and similar technologies to improve user experience and analyze traffic.
- Essential Cookies: Required for core functionality of the Site.
- Analytics Cookies: Used by Google Analytics and Microsoft Clarity to understand usage patterns and improve performance.
Where legally required, we obtain your consent before placing non-essential cookies. You may withdraw consent at any time via your browser settings or cookie controls.
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
7. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards for such transfers, including Standard Contractual Clauses or equivalent mechanisms where required.
8. Your Rights (GDPR and CCPA/CPRA)
Under GDPR (Europe)
- Right of access, rectification, and erasure.
- Right to restrict or object to processing.
- Right to data portability.
- Right to withdraw consent at any time (without affecting prior lawful processing).
Under CCPA/CPRA (California, USA)
- Right to know the categories and specific pieces of personal data collected and how it is used.
- Right to request deletion of personal data.
- Right to opt out of the sale or sharing of personal data.
- Right to non-discrimination for exercising your privacy rights.
To exercise rights, contact hello@thekreativeduo.com. We may need to verify your identity before responding.
9. Security
We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date.
11. Contact
If you have questions about this Policy or wish to exercise your rights, contact us at hello@thekreativeduo.com.